Shipping Information
Details regarding the physical delivery of your software.
Notice: No Digital Delivery
XACCURATE LLC strictly adheres to physical fulfillment for all software sales to ensure authenticity. We do not offer digital downloads, email delivery of license keys, or instant access under any circumstances. All products purchased through our website will be physically shipped to the shipping address provided at checkout.
Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your payment via PayPal. You will receive an email notification when your order has shipped, which will include your tracking number.
Shipping Carriers
To ensure secure and reliable delivery of your software packages, we partner exclusively with major, trackable carriers:
- UPS (United Parcel Service)
- FedEx
- USPS (United States Postal Service) - Priority Mail
Shipping Rates & Estimates
We currently offer Free Standard Shipping on all domestic US orders.
- Standard Tracked Shipping: Free (Estimated 3-5 Business Days)
- Expedited Shipping: Please contact sales for expedited quotes prior to purchase.
*Please note that delivery delays can occasionally occur due to carrier network issues, holidays, or severe weather conditions.
Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to populate in the carrier's system.
Contact Information
If you haven't received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will investigate immediately.
Phone: (502) 260-9200
Email: sales@xaccurate.com